Communication

Effective broadcast communication is essential, especially for disseminating any changes in safety procedures or other important updates to all participants.

A. Human Interpreters:

• Professional Interpreters: For travel across city, official meetings, negotiations, and events where precise communication is crucial.

• Multilingual Guides: Multiple Guides fluent in Russian, English, Hindi & Odia and the local culture.

B. Documentation in Multiple Languages:

• Translated Materials: Provide printed key documents, itineraries, health and emergency guides and contacts in Odia, English, Hindi and Russian language.

• Visual Aids: Use visual aids and pictograms which can be universally understood, to supplement written and verbal information.

• Learn Key Phrases: Familiarize yourself with basic Russian phrases, especially greetings, directions, common questions, and emergency terms.

C. Team Leaders / Point of Contact:

• Communication Through Designated Leads: Designate liaison officers within the group who can relay information to smaller sub-groups or individuals.

• Buddy/Group system: Two individuals, the "Buddies", or Five Individuals as “Group: operate together as a single unit so that they are able to monitor and help each other.

D. Digital Communication:

All participants will be provided with mobile devices, charger & SIM cards for communication:

• WhatsApp Groups

• Telegram Channels

• Bulk Email

• Dedicated Mobile App

• Broadcast SMS

• Automated Bulk Phone Calls

• Dedicated Event Web Page

• Twitter

• Meta Platforms (Instagram & Facebook Stories)

• Google Meet Video Calls

• PDFs in shared Drive (Important Docs in Digital)

• Emergency Notification Service App

• Speech-to-Text Translation App

• GPS Tracking

• WhatsApp Chatbot: Moscow

• Bhashini AI Live translation

E. Frequent Meetings:

• Daily Meetings: Hold daily briefing sessions to provide updates, share schedules, and address any communication-related issues.

• Headcounts: Effective headcounts to keep track of every individuals

F. Logistics Team:

• Walkie-Talkies/Satellite Phone: For coordination in short distances by the core team.

• Basic Language Skills: Key phrases in the local language for basic communication, greetings, directions, and emergencies.

• Clear Procedures: For emergency communication, including who to contact and how to seek help.

• Formal Language: Be aware of the formalities of language used in business or official settings.

• Assistance: Utilize the language skills of hotel or hospitality staff when needed.

• Emergency Phrases: Memorize key phrases for emergencies, such as asking for help or medical attention, in Russian Language.